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Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on 'Proceed to checkout'.
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on 'Complete the order'.
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the payment step in the 'discount code' box, and the discount will be applied automatically!
Is the mask adjustable?
Yes, it has adjustable straps for personalized comfort.
How long does the mask stay warm?
The heat is maintained for about 30 minutes after activation.
Can it be used without the heating function?
Yes, the mask can be used alone as a resting mask without activating the heat.
Is it suitable for all skin types?
Yes, the fabric is hypoallergenic and designed to be suitable for sensitive skin.
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Moyens de paiement
Have a question?
Write to us via the form below and our team will get back to you as soon as possible!